<h2>Job Description:</h2><div>The Opportunity </div><div>Are you passionate about applying NLP and LLMs to real-world, human-focused challenges? As an NLP Data Scientist at Workhuman, you&#39;ll contribute to building AI tools that help organizations understand how their people work, grow, and connect. You&#39;ll work across multiple active projects simultaneously rather than embedded on a single product team - one quarter you might be building a text classification model, the next contributing to an LLM evaluation pipeline or translating a new client need into a tool or analysis we haven&#39;t built before. What stays constant is working with large volumes of unstructured workplace text and shipping models that drive real product outcomes. </div><div>**This is a remote position based in the US.  </div><div>** Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. </div><div>What We Can Offer You </div><div><ul><li>The opportunity to design and deploy NLP and LLM-powered models that directly power Workhuman&#39;s AI products. </li></ul></div><div><ul><li>Hands-on work with large volumes of unstructured text — employee recognition data, feedback, survey responses, and more. </li></ul></div><div><ul><li>Exposure to the full applied NLP lifecycle: problem framing, data preparation, model development, evaluation, and production handoff. </li></ul></div><div><ul><li>Collaboration with a cross-functional team of Data Scientists, ML Engineers, Software Engineers, and Product Managers. </li></ul></div><div><ul><li>A learning-forward environment with access to the latest research, tools, and best practices in NLP and generative AI. </li></ul></div><div>The Skills You Will Bring </div><div><ul><li>Foundational experience with NLP techniques, including text classification, named entity recognition, information extraction, and working with unstructured text data. </li></ul></div><div><ul><li>Proficiency in Python and comfort with the modern NLP/ML stack - HuggingFace Transformers, spaCy, NLTK, Gensim, scikit-learn, statsmodels, pandas, and pyarrow. </li></ul></div><div><ul><li>Familiarity with LLMs and their practical applications — including prompt design and basic LLM evaluation techniques (e.g., LLM-as-judge, semantic similarity scoring). Genuine curiosity about model evaluation is a strong plus. </li></ul></div><div><ul><li>Some experience with cloud-based ML infrastructure; AWS and Bedrock experience is a plus. </li></ul></div><div><ul><li>Comfort working with boto3 or similar SDKs to integrate ML capabilities into larger systems. </li></ul></div><div><ul><li>A collaborative, solution-oriented approach to ambiguous problems. </li></ul></div><div><ul><li>Strong communication skills, with the ability to translate technical findings into clear language for non-technical audiences. </li></ul></div><div>The base salary range for this position is $130,000 - $155,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance. </div><div>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. </div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

NLP Data Scientist

Job Description:We are looking for an innovative Buyer with fluency in either Spanish, French, Italian or German as well as full proficiency in the English language. You will be at the forefront of the procurement team, managing, maintaining and improving core processes and liaising with global vendors to help the procurement team meet global business goals. You will lead negotiations with existing and potential global suppliers, with a win-win outcome at the forefront of your mind at all times, creating solid, long lasting relationships. The value you will deliver <ul><li>You will place purchase orders against our worldwide list of vendors</li><li>Liaise daily with Customer Service, Fulfilment, Finance &amp; Product Teams to support you in resolving supplier / PO receipt exceptions in a timely manner</li><li>Carry out contract reviews / renewals on an ongoing basis</li><li>You will work on continuous improvement programs with global vendors</li><li>Establish and maintain excellent relationships with vendors to ensure best in class practices</li><li>Review exceptions at daily procurement inventory meeting to ensure zero stock outs and best customer experience</li><li>You will support improving internal and external procurement procedures and procurement turnaround times</li><li>Solve vendor related issues and audit vendor information</li><li>You will steer vendor business reviews and drive closure of actions within an appropriate timeframe</li><li>Display an understanding of market requirements to improve client offering as needed</li><li>You will have the opportunity to get involved in projects, process improvements, and experimentation.</li></ul>The skills you will bring <ul><li>You have a strong track record in negotiating with global vendors and offering innovative solutions. Ideal candidate will have at least 4 years of relevant experience.</li><li>You are determined to show respect for all, looking for win-win solutions with our vendors</li><li>A proven interest in delivering solutions and improvements through knowledge and application of AI</li><li>Excellent knowledge and use of Excel, Word, Outlook etc.</li><li>You have previously used ERP systems</li><li>You are experienced with customer/vendor processes, escalations and resolution</li><li>You have a proven analytical ability to take project from concept to presentation and solution using project management capability</li></ul>Achievements<ul><li>IIPMM or similar Business degree qualification or equivalent experience</li></ul><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Buyer

<h2>Job Description:</h2>The OpportunityAs Account Executive Retail Media, you will be instrumental in building the GTM foundation of our new Media organization. You will be responsible for identifying, prospecting, and closing deals with ad partners across various categories. You will develop and execute a GTM strategy that enables partners to see value and grow investment in our ecosystem. This role requires a hands-on individual with a strong understanding of digital media, excellent problem-solving skills, and a passion for building something from the ground up.What we can offer you<ul><li>Unique opportunity to join at the ground floor to develop new Retail Media offerings on a global scale.</li><li>You will be an instrumental part of defining how we work with our partners to build trust and investment in our ecosystem.</li><li>High visibility role will collaborate cross functionally and with executive leadership to define and implement GTM strategies, identify and maximize opportunities for growth, as well develop our client relationships.</li><li>You will become a trusted advisor to our clients, directly shaping their success and enabling their business growth.</li></ul>The Skills you will bring<ul><li>Develop and execute a sales strategy: Identify target ad partners, develop compelling GTM collateral, and create a robust pipeline of qualified leads.</li><li>Prospect and generate new business: Actively reach out to potential brand and agency partners, present our media offerings and value proposition, negotiate contracts, and generate new business.</li><li>Build and maintain strong client relationships: Develop trusted advisor relationships with key decision-makers at advertising agencies and brands.</li><li>Collaborate internally: Work closely with the eCommerce teams, operations, marketing, and product teams to ensure seamless GTM, campaign execution and client satisfaction. Support and enable Supplier teams with new media offerings.</li><li>Track and report on sales performance: Monitor key performance indicators (KPIs) and provide regular updates on sales progress.</li><li>Contribute to sales process development: Help refine our sales processes and tools as the business scales.</li></ul>Achievements<ul><li>Proven track record of success in sales, preferably in media, advertising, or retail. Experience with sell side digital media a plus</li><li>Launched a media business or product in a sales / client facing capacity in the US</li><li>Highly motivated, self-starter with a strong work ethic and a results-oriented approach.</li><li>Established network of clients and potential brand and / or agency partners</li></ul>The base salary range for this position is $150,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance. Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals.<h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Account Executive – Retail Media

Job Description:The Opportunity:Join the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. As a Senior Data Analyst you will be a strategic thought partner and analytical leader generating insights to direct our marketing &amp; sales strategy. This is a high-visibility position with access to the Go-To-Market leadership team (CMO, SVP sales) with an opportunity to make a massive impact surfacing insights to influence investments into marketing &amp; sales tactics.The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will dive deep into the weeds of our data infrastructure, build production-grade data models and self-serve dashboards, become an expert in our marketing strategy, and conduct robust analyses to drive impactful actions.The Senior Data Analyst will partner across the entirety of the marketing, sales, and Go-To-Market operations organizations, as well as internally with the Business Analytics team and our partner Data Platform technology team.** This is a hybrid role which requires at least 3 days a week onsite in our Dublin HQ* What we can offer you:<ul><li>Exposure to C-suite executives with an opportunity to directly influence enterprise-wide strategies and investments</li><li>The time and space to focus on insight generation and strategic recommendations, beyond standard dashboard &amp; data model work</li><li>Full ownership over maintaining, expanding, and improving our end-to-end infrastructure of data models and dashboards</li><li>Access to cutting-edge tools and technologies, including cloud data warehouses and visualization platforms</li></ul>The skills you will bring:<ul><li>Fluency in querying, analyzing, and visualizing big datasets via a combination of writing SQL and building dashboards using data visualization tools · Demonstrated history of building production-grade data models. Experience with dbt is a plus</li><li>Familiarity with B2B marketing concepts &amp; experience with Salesforce and other 3rd-party SaaS marketing tool data</li><li>Strong communication &amp; project management skills and a highly collaborative approach to problem-solving</li><li>Ability to simultaneously understand the business while focusing deeply on technological and analytical details</li><li>Intellectual curiosity and strong business intuition</li></ul>Achievements:<ul><li>Conducted analysis and framed up recommendations to senior leadership that were then actioned with measurable impact</li><li>Delivered high-impact dashboards that promoted stakeholder alignment and transformed data into actionable insights</li><li>Built robust data models that enhanced reporting accuracy and efficiency · In partnership with manager, developed and executed a measurement and analysis roadmap, leading to measurable improvements in business performance</li></ul>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Senior Data Analyst, Marketing Analytics

Job Description:The OpportunityJoin the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. We are bringing paid media execution &amp; analytics in-house and seeking a Principal Data Analyst to fully own the in-housing of all analytics and ad operations for our Paid Media strategy across search, social, display, and video.This role will own analytics and ops for advertising programs in Brand, Events, Product, Demand Generation, and ABM and blends deep analytical expertise with hands-on ad operations, ensuring our media data foundation is accurate, privacy-compliant, and actionable.The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will own the full cycle of paid media measurement—tagging, tracking, integrations, production-grade data models &amp; dashboards, insight generation—while working side-by-side with media buyers to optimize performance and ROI. Their work will connect platform execution to business impact, improve signal quality, and enable smarter targeting, budgeting, and creative decisions across the organization.This role is hybrid onsite 3 days per week in our Dublin HQ What we can offer you:<ul><li>The opportunity to fully own in-housing paid media analytics, foundationally resetting the way Workhuman measures ROI on our digital advertising spend.</li><li>Direct control over a ground-up build for our paid media analytics engine. Full ownership over maintaining, expanding, and improving our end-to-end infrastructure of data models and dashboards.</li><li>End-to-end ownership over ad operations &amp; governance to maximize data quality without reliance on other teams – GTM implementation, UTM governance, KPI definitions.</li><li>The opportunity to join paid media data with the rest of the Workhuman datasets for comprehensive marketing performance insights.</li><li>Access to cutting-edge tools and technologies, including cloud data warehouses and visualization platforms.</li><li>Access to granular paid media data to develop multi-touch attribution models, execute incrementality testing, and conduct ad-hoc strategic analysis.</li></ul>The skills you will bring:<ul><li>Fluency in querying, analyzing, and visualizing big datasets in a cloud computing environment via SQL and building dashboards using data visualization tools.</li><li>Demonstrated history of building production-grade data models. Experience with dbt is a plus</li><li>Deep expertise in B2B marketing strategy, digital marketing analytics, and ad operations.</li><li>Strong communication &amp; project management skills and a highly collaborative approach to problem-solving.</li><li>Hands-on expertise with Google Tag Manager (events, data layers, custom HTML) and 3rd-party pixel implementations.</li><li>Strong understanding of UTM standards, attribution models (rule-based and data-driven), and incrementality testing methodologies.</li><li>Preferred: Experience with CM360, DV360, SA360 or other bid-management tools; familiarity with Python or similar scripting for data automation; exposure to MMM concepts and privacy-focused measurement solutions; relevant certifications such as Google Ads Search, GA4, LinkedIn Marketing Solutions, or Meta Marketing Science Professional.</li></ul>Achievements:<ul><li>Proven success overseeing the operations and analytics of large scale B2B campaigns</li><li>Demonstrated success integrating data across ad platforms, web analytics tools (Heap or GA4), marketing automation (Marketo), and CRM (Salesforce) into a central data warehouse and analytics infrastructure.</li><li>Have successfully collaborated with media buyers by translating analytical findings into clear optimization recommendations with measurable positive impact.</li><li>Developed and executed a measurement and analysis roadmap, leading to measurable improvements in business performance</li></ul>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Principal Data Analyst, Paid media

Job Description:<div><div>We’re seeking an innovative and driven Customer Success Manager to deliver an exceptional customer experience and help drive the continued success of Workhuman. You’ll partner with enterprise customers to understand their goals, maximize value from our solutions, and ensure long-term adoption and satisfaction.You’ll own and nurture customer relationships across the full lifecycle—acting as a trusted advisor, managing risks, identifying opportunities for growth, and helping customers achieve measurable outcomes through recognition and engagement. Your work will directly influence retention, expansion, and advocacy.This is a hybrid role requiring at least 3 days per week onsite in our Dublin, Ireland HQ.What We Can Offer You<ul><li>The opportunity to manage and grow relationships with enterprise and Fortune 500 customers</li></ul><ul><li>A strategic role influencing customer outcomes, satisfaction, retention, and expansion</li></ul><ul><li>Ownership of the customer lifecycle—from onboarding through renewal and advocacy</li></ul><ul><li>The chance to serve as a trusted advisor, helping customers achieve their recognition and engagement goals</li></ul><ul><li>A visible, cross-functional position partnering with Sales, Insights, Product, and Leadership teams</li></ul><ul><li>The ability to lead high-impact customer engagements, including executive presentations and onsite meetings</li></ul><ul><li>A role where you can deepen customer partnerships and expand Workhuman’s footprint across organizations</li></ul>The Skills You Will Bring<ul><li>3&#43; years of experience in Customer Success, Account Management, or Program Management with enterprise customers</li></ul><ul><li>Proven ability to collaborate cross-functionally (Sales, Product, Technical, Operations) and influence without authority</li></ul><ul><li>Comfortable operating in a fast-paced environment, prioritising effectively and delivering against deadlines</li></ul><ul><li>Strong communication and storytelling skills, including presenting to executive and large-audience groups</li></ul><ul><li>Highly organised with strong attention to detail, including disciplined CRM/pipeline management and accurate forecasting</li></ul><ul><li>Experience leading customer engagements such as onboarding sessions, QBRs, webinars, and onsite executive meetings</li></ul><ul><li>A consultative mindset with the ability to balance hands-on technical problem-solving and strategic partnership</li></ul><ul><li>Willingness to travel (~30%)</li><li>Preferred: Additional European languages, especially German</li><li>Preferred: Experience partnering with Works Councils and navigating employee relations considerations</li></ul>Success looks like<ul><li>Building and maintaining strong, multi-threaded relationships with customers (from day-to-day partners to executive stakeholders)</li></ul><ul><li>Driving high customer satisfaction and creating advocates through measurable outcomes, references, and case studies</li></ul><ul><li>Creating and executing customer success plans aligned to business goals, adoption milestones, and success metrics</li></ul><ul><li>Partnering with the Renewals Manager to support renewal and expansion readiness by articulating value, identifying growth opportunities, and ensuring risks are surfaced early</li></ul><ul><li>Demonstrating strategic value by leading QBRs, recommending best practices, and aligning to customer objectives</li></ul><ul><li>Proactively managing risks and escalations, coordinating internal resources to protect retention and customer outcomes</li></ul><ul><li>Leading high-impact engagements (onsite and virtual), including executive business reviews and enablement sessions</li></ul><ul><li>Delivering programs on time by managing scope, stakeholders, and internal/customer resources</li><li>Providing accurate account forecasts and health reporting (adoption, risk, and opportunity), maintaining clear account plans and next steps</li></ul></div></div><div><div>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. #LI-SC1</div></div><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Customer Success Manager

<h2>Job Description:</h2>About the RoleWe’re looking for a talented Senior Designer to join our Brand Creative team. This role is ideal for someone with 3&#43; years of experience with strong command of design fundamentals and who cares deeply about design craft. You understand how thoughtful typography, layout, and visual systems support brand and marketing impact and execute high-quality creative across multiple marketing channels.You’ll work on a variety of marketing initiatives—from digital campaigns including paid media, email, landing pages, and long-form digital publications and interactive content to print formats such as direct mail, event graphics, and environmental design. The ideal candidate balances conceptual thinking and problem-solving with meticulous execution. You also confidently manage work from idea through presentation while collaborating with cross-functional teams.This role sits within the in-house Brand Creative team — part of the Brand Activation organization within Marketing — and partners closely with stakeholders across Content, Demand Generation &amp; ABM, Product Marketing, Customer Marketing, Web, and Events.** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. What You’ll DoDesign &amp; Execution<ul><li>Design marketing assets across digital and physical channels, including paid social, email, landing pages, long-form digital publications and interactive content, direct mail, and event graphics</li><li>Produce polished, production-ready creative aligned with brand standards and business goals</li><li>Contribute ideas and visual approaches during campaign/asset concept development</li><li>Maintain a high bar for typography, layout, visual hierarchy, accessibility, and overall design craft</li></ul>Creative Process<ul><li>Translate creative briefs and marketing objectives into clear visual solutions</li><li>Present work in internal reviews and stakeholder meetings, articulating design rationale</li><li>Iterate on feedback while maintaining creative intent and quality</li></ul>Production &amp; Platforms<ul><li>Prepare assets to channel specifications across digital and print formats</li><li>Create or support interactive marketing experiences using tools such as Ceros</li><li>Collaborate with developers and marketers to ensure design intent carries through execution</li></ul>Collaboration<ul><li>Partner with creative directors, copywriters, marketers, and developers</li><li>Contribute to maintaining and evolving the brand system across channels</li><li>Support team initiatives that improve workflow, consistency, and creative quality</li></ul>What You BringExperience<ul><li>3&#43; years of design experience within an in-house team or creative agency working on established brands (SaaS experience is preferred, but not required)</li><li>Designs across integrated marketing channels, including paid social, email, landing pages, digital content experiences, and print materials such as direct mail, event graphics, and marketing collateral</li><li>Has strong time management skills and is comfortable working with multiple stakeholders on concurrent projects.</li><li>Owns projects from concept through final production, including ability to prepare and present work and incorporating stakeholder feedback.</li><li>Works alongside marketers, copywriters, developers, and product marketing teams with a collaborative, problem-solving, team-player mindset</li></ul> Design Craft<ul><li>Strong command of design fundamentals including typography, composition, color, hierarchy, and accessibility</li><li>Brings curiosity, taste, and attention to detail to every project with a portfolio that shows strong design and strategic thinking.</li><li>Finger on the pulse with design trends and tools. Constantly looking for opportunities to apply those to their workflows and creative output.</li></ul>Ownership &amp; Communication<ul><li>Self-motivated with strong time management and organizational skills</li><li>Comfortable managing projects independently while maintaining clear and timely communication with stakeholders</li><li>Ability to confidently present and explain design decisions tied to business goals</li></ul>Tools<ul><li>Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign; After Effects a plus)</li><li>Proficiency in MS PowerPoint (building masters, animations, charts, etc.), and working knowledge of Word, Excel</li><li>Familiarity with Ceros or similar interactive content platforms</li><li>Incorporates AI tools to support ideation and workflow efficiency</li><li>Fluency with project management tools such as Asana</li><li>Understands and works within design systems and component-based workflows</li></ul>Bonus<ul><li>Working knowledge of storyboarding, motion, or animation fundamentals</li><li>Ability to contribute to visual storytelling and narrative-driven design</li><li>Comfortable collaborating with front-end developers or motion/video teams</li></ul> Requirements<ul><li>Portfolio demonstrating strong design craft, conceptual thinking, and the ability to apply brand systems across multiple marketing channels.</li><li>Candidates should be prepared to discuss the design thinking and decision-making behind their work.</li></ul>The base salary range for this position is $72,000–$88,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Senior Designer

Job Description:<div>The Opportunity </div><div>We’re seeking a highly motivated, intellectually curious, data-driven, technical, and business-oriented Principal Analyst to lead pricing analysis and execution for Workhuman’s E-commerce store. </div><div>As part of our market-leading mission-oriented employee recognition platform, Workhuman’s best-in-class global E-commerce store allows users to seamlessly redeem their recognition points for merchandise, gift cards, and experiences to magnify the impact of peer recognition. </div><div>The Principal Analyst will play a critical role in evolving how pricing decisions are evaluated, tested, and executed. The ideal candidate will bring strong analytical rigor to pricing decisions, structure trade-offs, and drive measurable business impact through implemented pricing changes. They will develop deep expertise in pricing data and performance drivers, using that insight to balance competitive pricing with profitability and evaluate how adjacent levers such as promotions and product exposure interact with pricing to influence outcomes. </div><div>We’ve experienced incredible growth over the last few years and are investing in our Data and Analytics capabilities to drive innovation and data-driven decision making. The Principal Analyst will be part of the Business Analytics team, reporting to the Director of Ecommerce Analytics, and partnering closely with stakeholders across Category Management, Sourcing, Client Engagement, Finance, and Product &amp; Technology. </div><div>In joining Workhuman at this exciting stage, you will have the opportunity to make a significant impact on our growing business and help shape how pricing is analyzed, executed, and improved over time. **This is a hybrid role that requires presence onsite in our Dublin, HQ office three days per week**<div><div>Responsibilities </div><div><ul><li>Lead pricing analysis and decision support across the e-commerce store, including developing hypotheses, evaluating scenarios, and recommending actions </li></ul></div><div><ul><li>Design, execute, and analyze pricing tests; measure impact and iterate based on results </li></ul></div><div><ul><li>Evaluate how adjacent levers (e.g., promotions, product ranking and exposure) interact with pricing to influence revenue and profitability </li></ul></div><div><ul><li>Define pricing logic and translate decisions into implemented changes within pricing systems and tools </li></ul></div><div><ul><li>Monitor pricing performance and business outcomes, surfacing insights and refining approaches over time </li></ul></div><div><ul><li>Build and maintain data models and dashboards to enable self-service insights and ongoing visibility into pricing performance </li></ul></div><div><ul><li>Partner with Product &amp; Engineering to inform pricing capabilities, and collaborate with cross-functional stakeholders to evaluate and refine pricing approaches </li></ul></div><div>Desired Skills and Experience </div><div><ul><li>Proven experience delivering business results in technical, business-oriented analytics roles, preferably with a background in B2C ecommerce/retail dynamic pricing </li></ul></div><div><ul><li>Strong analytical and problem-solving skills, with the ability to structure ambiguous problems and drive toward decisions </li></ul></div><div><ul><li>Experience evaluating pricing approaches, building scenario models, designing experiments, and translating insights into actionable changes </li></ul></div></div><div><div><ul><li>Strong SQL skills and experience working with large datasets; familiarity with Python or R for analysis is a plus </li></ul></div><div><ul><li>Experience building data models and dashboards to support self-service analytics and business visibility </li></ul></div><div><ul><li>Ability to communicate clearly and collaborate effectively across teams, balancing business context with technical detail </li></ul></div><div><ul><li>Strong business intuition with a bias toward action </li></ul></div><div><ul><li>BA/BS or equivalent technical certification, preferably in a quantitative discipline </li></ul>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. </div></div></div><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Principal Data Analyst, Pricing

<h2>Job Description:</h2><div><div>The Opportunity:  </div><div> </div><div><div>We’re seeking a highly motivated, intellectually curious, data-driven, technical, and business-oriented Principal Analyst to lead pricing analysis and execution for Workhuman’s E-commerce store. </div><div>As part of our market-leading mission-oriented employee recognition platform, Workhuman’s best-in-class global E-commerce store allows users to seamlessly redeem their recognition points for merchandise, gift cards, and experiences to magnify the impact of peer recognition. </div><div>The Principal Analyst will play a critical role in evolving how pricing decisions are evaluated, tested, and executed. The ideal candidate will bring strong analytical rigor to pricing decisions, structure trade-offs, and drive measurable business impact through implemented pricing changes. They will develop deep expertise in pricing data and performance drivers, using that insight to balance competitive pricing with profitability and evaluate how adjacent levers such as promotions and product exposure interact with pricing to influence outcomes. </div><div>We’ve experienced incredible growth over the last few years and are investing in our Data and Analytics capabilities to drive innovation and data-driven decision making. The Principal Analyst will be part of the Business Analytics team, reporting to the Director of Ecommerce Analytics, and partnering closely with stakeholders across Category Management, Sourcing, Client Engagement, Finance, and Product &amp; Technology. </div><div>In joining Workhuman at this exciting stage, you will have the opportunity to make a significant impact on our growing business and help shape how pricing is analyzed, executed, and improved over time. </div></div><div> </div><div>** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. </div><div> </div><div>Responsibilities: <div><ul><li>Lead pricing analysis and decision support across the e-commerce store, including developing hypotheses, evaluating scenarios, and recommending actions </li></ul></div><div><ul><li>Design, execute, and analyze pricing tests; measure impact and iterate based on results </li></ul></div><div><ul><li>Evaluate how adjacent levers (e.g., promotions, product ranking and exposure) interact with pricing to influence revenue and profitability </li></ul></div><div><ul><li>Define pricing logic and translate decisions into implemented changes within pricing systems and tools </li></ul></div><div><ul><li>Monitor pricing performance and business outcomes, surfacing insights and refining approaches over time </li></ul></div><div><ul><li>Build and maintain data models and dashboards to enable self-service insights and ongoing visibility into pricing performance </li></ul></div><div><ul><li>Partner with Product &amp; Engineering to inform pricing capabilities, and collaborate with cross-functional stakeholders to evaluate and refine pricing approaches </li></ul></div></div></div><div><div> </div><div>Desired skills and experience: </div><div><div><div><ul><li>Proven experience delivering business results in technical, business-oriented analytics roles, preferably with a background in B2C ecommerce/retail dynamic pricing </li></ul></div><div><ul><li>Strong analytical and problem-solving skills, with the ability to structure ambiguous problems and drive toward decisions </li></ul></div><div><ul><li>Experience evaluating pricing approaches, building scenario models, designing experiments, and translating insights into actionable changes </li></ul></div></div><div><div><ul><li>Strong SQL skills and experience working with large datasets; familiarity with Python or R for analysis is a plus </li></ul></div><div><ul><li>Experience building data models and dashboards to support self-service analytics and business visibility </li></ul></div><div><ul><li>Ability to communicate clearly and collaborate effectively across teams, balancing business context with technical detail </li></ul></div><div><ul><li>Strong business intuition with a bias toward action </li></ul></div><div><ul><li>BA/BS or equivalent technical certification, preferably in a quantitative discipline </li></ul></div></div></div></div>The base salary range for this position is $150,000–$175,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Principal Data Analyst - Pricing

<h2>Job Description:</h2>The Opportunity<div>At Workhuman, we have a lot of opinions about work – what makes it meaningful, what makes it miserable, and what the data actually says about both. Our Blog and Resource Library are where those opinions meet the public: where we publish research, make arguments, and contribute something real to how companies think about their people. It’s meaningful work, and we take it seriously. </div><div>We’re looking for someone opinionated to own that content engine — not just manage it, but also help shape it. That means setting editorial direction, making hard calls about what we invest in and what we stop, and taking the helm on the writing itself. This role is equal parts editorial leader, analytical thinker, and working writer. If that combination sounds like your jam, read on. </div><div></div><div>** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. </div><div></div><div><div>What You’ll Do </div><div><ul><li>Write! This role produces and shapes blog content regularly, not just oversees it </li></ul></div><div><ul><li>Manage the blog and mentor other team and company writers — giving direction, feedback, and editorial guidance.  </li></ul></div><div><ul><li>Set and drive strategy for the Blog and Resource Library — what we create, what we refresh, what we retire, and why </li></ul></div><div><ul><li>Own the full content lifecycle: editorial planning, intake, prioritization, QC, and posting governance </li></ul></div><div><ul><li>Turn performance data into decisions — using tools like Quicksight, Heap, SurferSEO, and AHREFs to understand what’s working and make a clear case for what comes next </li></ul></div><div><ul><li>Build the systems that make good content repeatable: workflows, standards, and editorial processes that bring accountability without killing creativity </li></ul></div><div><ul><li>Partner with GTM and Sales to understand what buyers are actually asking, and translate that into content that moves people through the funnel </li></ul></div><div>What You’ll Bring </div><div><ul><li>6–8&#43; years in content strategy, editorial leadership, or content marketing — ideally in B2B or enterprise SaaS </li></ul></div><div><ul><li>Real experience owning an editorial roadmap at scale, with the scar tissue to prove it </li></ul></div><div><ul><li>A strong grasp of SEO/AEO and content performance — and the ability to communicate what the numbers mean to people who didn’t pull them </li></ul></div><div><ul><li>A writing background you’re proud of, with published examples of long-form or thought leadership content </li></ul></div><div><ul><li>Sharp editorial judgment — a genuine point of view on what makes content good, and the confidence to act on it </li></ul></div><div><ul><li>Experience managing content creators, with a track record of making the work better through feedback. This isn’t currently a people manager, but it herds cats </li></ul></div><div><ul><li>HR tech or thought-leadership-driven brand experience is a plus — but intellectual curiosity about work, people, and organizations will take you far   </li></ul></div></div><div><div>What Success Looks Like </div><div><ul><li>The Blog and Resource Library feel like assets, not archives — content people actually cite, share, and come back to </li></ul></div><div><ul><li>Investment decisions are defensible: clear rationale for what gets prioritized, refreshed, or retired, based on data and editorial judgment working together </li></ul></div><div><ul><li>Thought leadership engagement improves in ways that matter — depth of reading, repeat visits, audience growth </li></ul></div><div><ul><li>The reactive request pile shrinks because stakeholders understand how the content engine works and trust it to deliver </li></ul></div><div><ul><li>The team is better at their craft than when you arrived </li></ul></div><div>What We Can Offer You </div><div><ul><li>Editorial ownership of a content program that actually influences how companies think about work — not just another blog queue to manage </li></ul></div><div><ul><li>A team of equally opinionated, collaborative colleagues that argue about ideas, give real feedback, and genuinely want to make the work better  </li></ul></div><div><ul><li>The data tools and organizational access to do real analysis, not just pull reports — and leadership that listens when you share what you find </li></ul></div><div><ul><li>A culture where raising your hand gets you more responsibility, not more meetings about responsibility </li></ul></div><div><ul><li>Room to grow — this role expands with your impact, and there’s real room to shape what it becomes </li></ul></div><div><ul><li>Work that connects to something: Workhuman exists to make work more human, and the content team is a big part of how we make that argument to the world </li></ul></div></div>The base salary range for this position is $105,000–$124,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <div><div><div></div></div></div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Content Strategy & Insights Manager

Job Description:**This opening is Wednesday - Sunday- 14:30 - 23:00​  ****Fluency in Spanish, Portuguese and English is required**<h3></h3>We are seeking an innovative Customer Service Executive, fluent in Spanish, Portuguese and English to join our world class team in supporting our customers with day to day issues such as password requests, complex issues such as supply chain malfunctions along with other general activities. As you will be the voice of Workhuman, a positive customer experience will be your main key performance indicator. You will be expected to solve issues rather than just close cases and give every customer a Workhuman experience, either by phone or email. This is not your typical call center, we do not use an IVR and we do everything possible to ensure every customer has a positive experience. You will have the opportunity to work in a very diverse environment with over 25 different nationalities and an environment that recognises and rewards high quality work and customer satisfaction. The Value Your Will Bring<ul><li>You will be the voice of Workhuman, the first point of contact for our customers with the responsibility of ensuring a positive customer experience.</li><li>You will own, document, and resolve issues such as why customers contact us, how we have resolved their issues and what we can do better the next time.</li><li>Process Improvement – We are always looking for ways to do things better, you can make improvements here at Workhuman.</li></ul>The Skills You Will Bring<ul><li>Full fluency in Spanish, Portuguese and English</li><li>You have a strong focus on customer experience and the urgency in which it should be delivered.</li><li>You have respect for all team members and our customers, naturally and effectively building relationships and resolve disputes across geographies and cultures with ease.</li><li>You are an ambitious, hard-working, determined, positive, helpful person with interest in growing your career.</li><li>You have customer relationship-building skills.</li><li>You have the ability to use technology systems accurately and effectively to update customer records and comply to automated workflows.</li></ul>Benefits<ul><li>25 days annual leave, increasing with years of service</li><li>Company plan VHI Health Care &amp; Dental cover for employee and dependencies</li><li>A Pension commencing after probation period</li><li>Participation in Workhuman’s employee recognition programs</li><li>Discounted gift certificates</li><li>Discounted TaxSaver Travel cards/free car parking (subject to availability)</li><li>Income Protection</li><li>Life Assurance</li><li>Access to our Tuition Reimbursement Scheme</li><li>Access to Workhuman University</li><li>Additional ‘perks’ - Free grab and go breakfast and lunch options, fruit, tea/coffee, fantastic catered events and wellness activities throughout the year throughout the year etc</li></ul><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Customer Service Executive, Spanish, Portuguese +English, Wednesday - Sunday- 14:30 - 23:00

<h2>Job Description:</h2>The Opportunity:Join the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. As a Senior Data Analyst you will be a strategic thought partner and analytical leader generating insights to direct our marketing &amp; sales strategy. This is a high-visibility position with access to the Go-To-Market leadership team (CMO, SVP sales) with an opportunity to make a massive impact surfacing insights to influence investments into marketing &amp; sales tactics.The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will dive deep into the weeds of our data infrastructure, build production-grade data models and self-serve dashboards, become an expert in our marketing strategy, and conduct robust analyses to drive impactful actions.The Senior Data Analyst will partner across the entirety of the marketing, sales, and Go-To-Market operations organizations, as well as internally with the Business Analytics team and our partner Data Platform technology team.** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. What we can offer you:<ul><li>Exposure to C-suite executives with an opportunity to directly influence enterprise-wide strategies and investments</li><li>The time and space to focus on insight generation and strategic recommendations, beyond standard dashboard &amp; data model work</li><li>Full ownership over maintaining, expanding, and improving our end-to-end infrastructure of data models and dashboards</li><li>Access to cutting-edge tools and technologies, including cloud data warehouses and visualization platforms</li></ul>The skills you will bring:<ul><li>Fluency in querying, analyzing, and visualizing big datasets via a combination of writing SQL and building dashboards using data visualization tools · Demonstrated history of building production-grade data models. Experience with dbt is a plus</li><li>Familiarity with B2B marketing concepts &amp; experience with Salesforce and other 3rd-party SaaS marketing tool data</li><li>Strong communication &amp; project management skills and a highly collaborative approach to problem-solving</li><li>Ability to simultaneously understand the business while focusing deeply on technological and analytical details</li><li>Intellectual curiosity and strong business intuition</li></ul>Achievements:<ul><li>Conducted analysis and framed up recommendations to senior leadership that were then actioned with measurable impact</li><li>Delivered high-impact dashboards that promoted stakeholder alignment and transformed data into actionable insights</li><li>Built robust data models that enhanced reporting accuracy and efficiency · In partnership with manager, developed and executed a measurement and analysis roadmap, leading to measurable improvements in business performance</li></ul>The base salary range for this position is $110,000 - $130,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

<h2>Job Description:</h2>The OpportunityJoin the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. We are bringing paid media execution &amp; analytics in-house and seeking a Principal Data Analyst to fully own the in-housing of all analytics and ad operations for our Paid Media strategy across search, social, display, and video.This role will own analytics and ops for advertising programs in Brand, Events, Product, Demand Generation, and ABM and blends deep analytical expertise with hands-on ad operations, ensuring our media data foundation is accurate, privacy-compliant, and actionable.The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will own the full cycle of paid media measurement—tagging, tracking, integrations, production-grade data models &amp; dashboards, insight generation—while working side-by-side with media buyers to optimize performance and ROI. Their work will connect platform execution to business impact, improve signal quality, and enable smarter targeting, budgeting, and creative decisions across the organization.**Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. What we can offer you:<ul><li>The opportunity to fully own in-housing paid media analytics, foundationally resetting the way Workhuman measures ROI on our digital advertising spend.</li><li>Direct control over a ground-up build for our paid media analytics engine. Full ownership over maintaining, expanding, and improving our end-to-end infrastructure of data models and dashboards.</li><li>End-to-end ownership over ad operations &amp; governance to maximize data quality without reliance on other teams – GTM implementation, UTM governance, KPI definitions.</li><li>The opportunity to join paid media data with the rest of the Workhuman datasets for comprehensive marketing performance insights.</li><li>Access to cutting-edge tools and technologies, including cloud data warehouses and visualization platforms.</li><li>Access to granular paid media data to develop multi-touch attribution models, execute incrementality testing, and conduct ad-hoc strategic analysis.</li></ul>The skills you will bring:<ul><li>Fluency in querying, analyzing, and visualizing big datasets in a cloud computing environment via SQL and building dashboards using data visualization tools.</li><li>Demonstrated history of building production-grade data models. Experience with dbt is a plus</li><li>Deep expertise in B2B marketing strategy, digital marketing analytics, and ad operations.</li><li>Strong communication &amp; project management skills and a highly collaborative approach to problem-solving.</li><li>Hands-on expertise with Google Tag Manager (events, data layers, custom HTML) and 3rd-party pixel implementations.</li><li>Strong understanding of UTM standards, attribution models (rule-based and data-driven), and incrementality testing methodologies.</li><li>Preferred: Experience with CM360, DV360, SA360 or other bid-management tools; familiarity with Python or similar scripting for data automation; exposure to MMM concepts and privacy-focused measurement solutions; relevant certifications such as Google Ads Search, GA4, LinkedIn Marketing Solutions, or Meta Marketing Science Professional.</li></ul>Achievements:<ul><li>Proven success overseeing the operations and analytics of large scale B2B campaigns</li><li>Demonstrated success integrating data across ad platforms, web analytics tools (Heap or GA4), marketing automation (Marketo), and CRM (Salesforce) into a central data warehouse and analytics infrastructure.</li><li>Have successfully collaborated with media buyers by translating analytical findings into clear optimization recommendations with measurable positive impact.</li><li>Developed and executed a measurement and analysis roadmap, leading to measurable improvements in business performance</li></ul>The base salary range for this position is $145,000 - $170,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. <h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Principal Data Analyst, Paid Media

Job Description:This is a hybrid role, requiring presence in our Dublin office three times per week.The Opportunity: At Workhuman, we’re on a mission to make work more human by helping organisations celebrate, connect, and empower their people. We&#39;re seeking an experienced Data Architect to join our Architecture team and drive the data architecture vision for Workhuman.In this position, you&#39;ll work across Product, Data Platform Engineering, and Infrastructure to architect and ensure the viability of Data Solutions across Product, Data Platform, AI/ML, Data Analytics and Enterprise use cases.This role is ideal for a strategic technologist who thrives in a collaborative, cross-functional environment and is passionate about building high-quality systems that rely on rich, reliable data at scale as the foundation for intelligent products, trusted analytics, and transformative business outcomes. What we can offer you:<ul><li>The opportunity to design and evolve data platforms operating at global scale across 180 countries, with real-world performance, reliability, and governance challenges.</li><li>A chance to shape the enterprise data vision and define how data is used as a core business asset.</li><li>Exposure to diverse data domains, sources, and consumption patterns across the organization.</li><li>End-to-end responsibility for data architecture, from conceptual models to production-grade systems.</li><li>Lead data management and lifecycle process improvements to support generative AI product feature development.</li><li>The ability to set standards, best practices, and long-term architectural direction.  </li></ul>The skills you will bring:<ul><li>Data Integration Architecture &amp; Design: Expertise in batch and streaming ingestion, data pipelines, and orchestration, ensuring reliable, performant movement and transformation of data across systems.</li><li>Strategic Thinking: Ability to balance short-term delivery needs with long-term architectural vision, anticipating future requirements and technical debt implications.</li><li>Data Quality &amp; Security: Strong understanding of data quality management, metadata, lineage, access control, and regulatory considerations to ensure data is trusted and compliant.</li><li>Analytical &amp; Advanced Use Case Enablement: Proven ability to architect platforms that support BI, advanced analytics, and machine learning, aligning data structures with how data is consumed.</li><li>Cloud Platform Expertise: Deep experience with modern cloud-based data ecosystems and the architectural patterns that enable scalability, resilience, and cost efficiency.</li><li>Communication &amp; Documentation: Strong written and verbal communication skills, with the ability to create clear architectural documentation, ADRs, RFCs, and technical strategy documents</li><li>Growth Mindset &amp; Innovation: curiosity and commitment to continuous learning, actively exploring new technologies, architectural patterns, and creative approaches to problem solving and driving innovation through experimentation and adaptation.</li></ul>Achievements:<ul><li>You have a BS in Computer Science / Software Engineering or equivalent experience</li><li>At least 8 years experience working in technology or relevant business</li><li>Stakeholder Engagement &amp; Technical Communication: Effectively communicated technical designs and trade-offs to senior leadership and business stakeholders, building trust and securing buy-in for architectural decisions</li><li>Delivered High-Impact Data Platforms: Led the architecture and supported the delivery of major data platform capabilities across multiple teams, driving measurable business value alongside quality, performance and reliability.</li><li>Facilitated Cross-Team Collaboration: Successfully brought together Business, Engineering, and Infrastructure teams to deliver complex technical initiatives, resolving technical blockers and ensuring architecture alignment throughout the delivery process.</li></ul><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Data Architect

Job Description:*Note this is a hybrid role onsite in at the Workhuman offices 3 days per weekThe OpportunityWe are looking for a Software Engineer III (Backend) to join our team working on a world-class ECommerce platform. This role is ideal for an experienced engineer who is comfortable contributing independently to backend systems, enjoys solving problems as part of a team, and is looking to continue growing their technical depth and impact.You will join a collaborative, agile team focused on building and evolving the backend services that power our ECommerce platform, supporting a wide range of merchandise products, gift cards, and experiences used by our global customer base. You’ll work closely with other engineers, QA, Product Owners, and DevOps to deliver reliable, scalable solutions while continuing to develop your skills.Tech stack includes: Java 17, Spring, Web Services/APIs, Apache Camel, AWS, Oracle, NoSQL databases, PL/SQL, Opensearch, Terraform, JMeter, Jenkins, Sonar, Maven, Git, Docker/Containerization, Apache Kafka, Kafka Streams, Enterprise Integration Patterns, KIE KB, Github CoPilot and Syndigo PIM.You are not expected to be an expert in every technology listed above, but you should have proven experience working with Java, Spring, AWS, GIT, Kafka and database integrations.The Value You Will DeliverAs a Software Engineer (Backend), you will:<ul><li>Design, develop, and maintain backend services for our ECommerce platform, delivering features, enhancements, and bug fixes with a good level of independence</li><li>Collaborate with teammates to understand requirements and translate them into well-structured technical solutions</li><li>Write clean, maintainable, and well-tested code following established engineering standards and best practices</li><li>Participate actively in code reviews, providing thoughtful feedback and incorporating feedback from others</li><li>Contribute to agile ceremonies including sprint planning, backlog refinement, daily stand-ups, and retrospectives</li><li>Work with QA and DevOps to ensure changes are tested, deployed, and monitored effectively</li><li>Help improve system reliability, performance, and scalability through incremental enhancements</li><li>Build a strong understanding of our ECommerce domain and backend architecture over time</li><li>Share knowledge within the team and support less experienced engineers through collaboration and example</li></ul>The Skills You Will BringWe’re looking for a solid mid‑level backend engineer who brings:<ul><li>Minimum of 4–7 years of professional software development experience,</li><li>Strong experience with Java and object-oriented programming principles</li><li>Hands-on experience with Spring and building or maintaining Web Services / APIs</li><li>Practical experience working with relational and/or NoSQL databases, including writing and optimizing queries</li><li>Proven ability using Git and working with modern development workflows</li><li>Experience of working in an agile development environment</li><li>Experienced in use of CI/CD pipelines and deploying or supporting client facing applications in production environments</li><li>Proven experience using AWS, Kafka messaging systems, and containerized applications is preferred</li><li>Proven proficiency lead operational efficiency improvements through testing, code quality, and ease of maintenance</li><li>Excellent communication skills and the proven experience of collaborating effectively with cross‑functional teams and Leadership</li><li>A proactive mindset and a desire to continue learning and improving as an engineer</li></ul>At Workhuman, we value engineers who take pride in their work, enjoy collaborating with others, and are motivated to build reliable systems that make a real impact. If you’re a mid‑level backend engineer looking to work on meaningful ECommerce systems while continuing to grow your skills, we’d love to hear from you.Benefits:<ul><li>25 days annual leave, increasing with years of service</li><li>Company plan VHI Health Care &amp; Dental cover for employee and dependencies</li><li>A Pension commencing after probation period</li><li>Participation in Workhuman’s employee recognition programs</li><li>Discounted gift certificates</li><li>Discounted TaxSaver Travel cards/free car parking (subject to availability)</li><li>Income Protection</li><li>Life Assurance</li><li>Access to our Tuition Reimbursement Scheme</li><li>Access to Workhuman University</li><li>Additional ‘perks’ - Free grab and go breakfast and lunch options, fruit, tea/coffee, fantastic catered events and wellness activities throughout the year throughout the year etc</li></ul><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Software Engineer III

<h2>Job Description:</h2>Enterprise Sales ExecutiveThe Opportunity  <div><div><div><div><div><div><div><div><div>We are currently looking for a high-energy, ambitious, seasoned, and strategic Sales Executive with solid enterprise account management experience. The ideal candidate will understand what it takes to deploy enterprise software (in a SaaS environment), be well-versed in cross team coordination, have relationship management expertise building lasting relationships with customers, and be a strong voice for Workhuman.What we can offer you:<ul><li>An opportunity to sell to our top Enterprise accounts and working with high caliber clients. </li><li>An opportunity to manage complete and complex sales-cycles often presenting to C-level executives the value of our full suite of offerings.</li><li>The chance to evangelize the Workhuman vision and value through product demonstrations, in-market events, and account specific initiatives</li><li>The opportunity to execute an account plan to deliver maximum revenue potential</li></ul>The Skills you will bring:  <ul><li>A deep understanding of sales management software </li><li>Experience selling into large organizations with 10,000&#43; employees </li><li>Impeccable presentation skills </li><li>Highly strategic, interpersonal and analytical in nature </li><li>Ability to communicate with customers in a clear, memorable, and inspirational way </li><li>Demonstrated ability to work effectively in a fast-paced, rapidly changing environment </li><li>Experience building out a territory and creating new business opportunities </li><li>Highly collaborative, team player, positive attitude </li></ul>  Achievements:<ul><li>You have at least 5 years of experience exceeding Sales targets.</li><li>You have been involved in deals exceeding six figures.</li><li>You have been consistently recognized for sales efforts (President’s Club, Diamond Club, Winner’s Circle, etc.)</li></ul>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">usrecruitment&#64;workhuman.com</a>for assistance. We are committed to ensuring equal access to opportunities for all individuals. ​</div></div></div></div></div></div></div></div></div>The Company:Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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