Job Description:
The Opportunity
Are you passionate about applying NLP and LLMs to real-world, human-focused challenges? As an NLP Data Scientist at Workhuman, you'll contribute to building AI tools that help organizations understand how their people work, grow, and connect. You'll work across multiple active projects simultaneously rather than embedded on a single product team - one quarter you might be building a text classification model, the next contributing to an LLM evaluation pipeline or translating a new client need into a tool or analysis we haven't built before. What stays constant is working with large volumes of unstructured workplace text and shipping models that drive real product outcomes.
**This is a remote position based in the US.
** Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role.
What We Can Offer You
The opportunity to design and deploy NLP and LLM-powered models that directly power Workhuman's AI products.
Hands-on work with large volumes of unstructured text — employee recognition data, feedback, survey responses, and more.
Exposure to the full applied NLP lifecycle: problem framing, data preparation, model development, evaluation, and production handoff.
Collaboration with a cross-functional team of Data Scientists, ML Engineers, Software Engineers, and Product Managers.
A learning-forward environment with access to the latest research, tools, and best practices in NLP and generative AI.
The Skills You Will Bring
Foundational experience with NLP techniques, including text classification, named entity recognition, information extraction, and working with unstructured text data.
Proficiency in Python and comfort with the modern NLP/ML stack - HuggingFace Transformers, spaCy, NLTK, Gensim, scikit-learn, statsmodels, pandas, and pyarrow.
Familiarity with LLMs and their practical applications — including prompt design and basic LLM evaluation techniques (e.g., LLM-as-judge, semantic similarity scoring). Genuine curiosity about model evaluation is a strong plus.
Some experience with cloud-based ML infrastructure; AWS and Bedrock experience is a plus.
Comfort working with boto3 or similar SDKs to integrate ML capabilities into larger systems.
A collaborative, solution-oriented approach to ambiguous problems.
Strong communication skills, with the ability to translate technical findings into clear language for non-technical audiences.
The base salary range for this position is $130,000 - $155,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.
Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at globalrecruitment@workhuman.com for assistance. We are committed to ensuring equal access to opportunities for all individuals.
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
High performance cultures are kind of our thing.
We know how to help companies reinvigorate their cultures because we're power users of our own products. We’ve even got a shelf full of shiny awards to prove it.
Thinking about joining us?
Get a glimpse into what makes Workhuman a great place to build your career.